Terms of Service
elt Co., Ltd. (hereinafter referred to as "the Company") hereby establishes the following terms and conditions (hereinafter referred to as "these Terms") for the use of the online store operated by the Company (hereinafter referred to as "this Service").
1stArticle 1 Scope and Changes to These Terms
By using this service, you are deemed to have agreed to these terms and conditions. You cannot use this service if you do not agree to all of these terms and conditions.
We may change the content of this service without prior notice to users. By using this service, users are deemed to agree to be bound by any revisions, so please check this page regularly to confirm the latest terms to which you are bound.
1stArticle 2 User
"User" refers to anyone who browses, purchases, or otherwise uses this service.
Minors may not use this service without the prior consent of their qualified legal representative.
1stArticle 3 Personal Information
Regarding the personal information of users that we learn in connection with the use of this service, we will handle it in accordance with our separately established "Privacy Policy."
1stArticle 4 Maintenance of this service
Our company may temporarily suspend or discontinue all or part of this service without prior notice to users if any of the following apply, in order to maintain the operational status of this service.
(1) In the case of scheduled or emergency maintenance of the computer system for providing this service (hereinafter referred to as the "System")
(2) In cases where system operation becomes difficult due to natural disasters such as fires, earthquakes, floods, lightning strikes, heavy snow, etc.
(3) If system operation becomes difficult due to social unrest such as war, civil war, terrorism, riots, or disturbances.
(4) Other cases where we deem system suspension unavoidable
5thArticlePassword Management
Users are responsible for managing their own passwords.
Users may not transfer, lend, or share their password with any third party. If you discover that your password is being used fraudulently by a third party, please contact us immediately.
1stArticle 6 Intellectual Property Rights
The intellectual property rights of the content provided through this service (text, graphic images, logos, photographs, videos, etc.) are held by elt Co., Ltd. Furthermore, the portrait rights of models, talents, and individuals used in the photographs provided through this service are held by the respective agencies or individuals. Users shall not engage in any acts that infringe upon these rights.
If any dispute arises with a third party in violation of the provisions of this article, the user shall resolve such dispute at their own responsibility and expense, and shall not cause any damage, loss, or disadvantage to our company.
Notices of claimed copyright infringement and counter-notices should be directed to：
Email Address: info@elt.store
7thArticlePurchase of Goods, etc.
english Users can purchase products and related services (hereinafter referred to as "Products, etc.") from us using this service. We will send the order details by email within 30 minutes after order confirmation as a notice of acceptance, and this will constitute the formation of the sales contract.
You can change or cancel your order before shipment, but once it has been shipped, changes and cancellations are not possible.
After your order is confirmed, we will ship within approximately 2-3 days (excluding Saturdays, Sundays, and holidays). Once shipped, we will notify you of the tracking number via email. Delivery will be made within approximately 3-5 business days after shipment. (Delivery may be delayed beyond the estimated date due to weather, traffic conditions, or holidays.) Please contact Sagawa Express for your package status.http://www.sagawa-exp.co.jp/
1stArticle 8 Payment Methods
Members may select from the following payment methods when purchasing products.
(1) PAYPAL (With PayPal, you can now pay using your bank account in addition to credit and debit cards. Customers who don't use cards can also make secure and easy payments.)
(2) Credit Card (Visa and MasterCard accepted.)
1stArticle 9Returns of Products, etc.
Please note that we cannot accept returns in the following cases.
(1) More than 7 days from the product arrival date
(2) Products that have been opened and used, or show signs of use.
(3) If the product becomes stained with perfume, tobacco, or other odors due to trying it on, or if it is damaged such as scratches, stains, loose threads, or deformation.
(4) Products that have been cleaned, laundered, or altered, such as hemming.
(5) Products without packaging (bags, cases, tags) or accessories
(6) Auction items, sale items
(7) For hygiene reasons, underwear and socks cannot be returned.
(8) Due to customer reasons such as the photo and image being different, or the color being different from what was expected.
(9) Due to customer reasons, such as ordering the wrong item
(10) If you do not contact us in advance
1stArticle 10Prohibited Items
Users shall not engage in the following acts, except as otherwise provided in these Terms and Conditions.
(1) Criminal acts, acts contrary to public order and morals, or other acts that violate laws and regulations, or acts that are likely to do so.
(2) Acts that cause trouble, disadvantage, or damage to other users, third parties other than other users, or our company, or acts that are likely to cause such effects.
(3) Acts of applying with false registration details
(4) Purchasing products through this service for resale, re-sale, or other commercial purposes.
(5) Collecting or tracking other people's personal information
(6) Acts that infringe the intellectual property rights owned by our company and our affiliated companies
(7) Other acts deemed inappropriate by the Company
1stArticle 11Other Disclaimers
(1) Users shall bear the costs related to the preparation and installation of computer equipment, communication equipment, etc., necessary for using this service, as well as communication charges such as telephone fees, internet connection fees, and line usage fees incurred for using this service, and all other expenses.
(2) The Company shall be exempt from liability when performing actions such as changing a user's password, provided that identity verification is conducted using the method designated by the Company.
(3) The Company shall not be liable for any direct or indirect damages, losses, or disadvantages incurred by the User, even if the Service is temporarily suspended, canceled, or changed due to natural disasters or social unrest.
(4) Regarding troubles caused by an undeliverable shipping address, etc., the Company shall fulfill its obligation to deliver the goods by contacting the user's registered contact information and delivering the goods to the shipping address specified by the user at the time of ordering. The Company shall be exempt from said obligation.
(5) If a user causes damage to a third party by using this service, the user shall resolve it at their own responsibility and expense, and shall not cause any trouble to our company.
(6) Regardless of the legal cause of claim, the Company shall not be liable for any damages, losses, disadvantages, etc. incurred by the User arising from causes for which the Company is not responsible in connection with the use of this service.
12thArticleOther
Regarding the use of our services, if any issues arise that cannot be resolved by these terms and conditions, the user and our company shall discuss and resolve them in good faith.
In the event that litigation becomes necessary regarding the use of this service, the court with jurisdiction over the domicile of cherreen shall be the exclusive court of first instance by agreement.
Email Address: info@elt.store
This website is jointly operated by ME&D LTD and Hong Kong Sukuo Limited
Hong Kong Sukuo Limited
Room D07, 8th Floor, Kai Tak Factory Building, Phase II, 99 King Fook Street, San Po Kong, Hong Kong
GOVERNING LAW
When completing your purchase, a billing statement including ‘jp.elt.com’ and the country code such as 'HK’,'UK’, etc. would be displayed on the payment page and/or your card statement.
All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.